Entering a Service Request for Work within the Capitol Complex
or
- Visit our portal log-in page at https://ues.skire.com/portal (Internet Explorer is required)
- Microsoft Internet Explorer must be used to access this website
- Please also disable all pop-up blockers
- Log in using the information provided to you by Capitol Facilities
- Username and Password are both case sensitive
Troubleshooting – If you cannot complete the log-in please try the following:
- Look for a message in the “loading” box that says a pop-up has been blocked.
- Click on the pop-up blocker message and select “Always allow pop-ups from this site”
- On the message that then comes up, choose to resubmit the information
- Please see below for more information regarding the password policy
- Click New (in the top left corner, under the blue bar and above the red words)
- Select “Service Requests”
Fill out the form that comes up.
- When the request has been completed please use the “Submit” button in the top left hand corner of the box to submit your service request.
- Please note there is no way for you to print a copy of your request or make changes to it once it has been submitted.
If you have any questions or difficulty, please do not hesitate to contact
Meg Lake at LakeM@dfa.state.ms.us, 601-359-5031 or
Alison Bradford at BradfoA@dfa.state.ms.us or 601-359-3630
Checking the Status of a Service Request within the Capitol Complex
- Visit our portal log-in page at https://ues.skire.com/portal (Internet Explorer is required)
- Microsoft Internet Explorer must be used to access this website
- Please also disable all pop-up blockers
- Log in using the information provided to you by Capitol Facilities
- Username and Password are both case sensitive
Troubleshooting – If you cannot complete the log-in please try the following:
- Look for a message in the “loading” box that says a pop-up has been blocked.
- Click on the pop-up blocker message and select “Always allow pop-ups from this site”
- On the message that then comes up, choose to resubmit the information
- Please see below for more information regarding the password policy
If you would like to see additional details, you may double click on a request.
- On the left side of the screen, select “Service Request”
- In the main section of the page you will see a list of all service requests.
- In the “Status” column, you will see the current status of each request
If you have any questions or difficulty, please do not hesitate to contact
Meg Lake at LakeM@dfa.state.ms.us, 601-359-5031 or
Alison Bradford at BradfoA@dfa.state.ms.us or 601-359-3630
BRICKS Password Policy
Password must be between 8 and 16 characters long and:
- Containing at least 1 numeric character and 1 alphabetic character
- Password cannot be the same as the username
- Password cannot be the same as the user’s First or Last Name
- Password cannot be the same as any of the last 10 passwords
Password must be changed every 60 days
- User will be informed that password must be changed 5 days prior to expiration
Password will be locked after 3 unsuccessful login attempts.
- If this occurs, please call MMRS Help Desk at 601-359-1343, follow the prompt for Security then for BRICKS Security
Username will become inactive after 60 days of inactivity
- If this occurs, please call MMRS Help Desk at 601-359-1343, follow the prompt for Security then for BRICKS Security
The Primary Contact, as provided to Capitol Facilities by Department Directors, will be responsible for maintaining the password and security questions as well as notifying all other authorized users of password changes.
How to Change the Password
- Log in the BRICKS Portal
- In the top right corner click on “Preferences”
- Click on the 2nd tab “Security”
- Enter your new password in the “Password” field
- Re-type your new password in the “Confirm Password” field
For all password questions or issues, please call MMRS Help Desk at 601-359-1343;
follow the prompt for Security then for BRICKS Security
Contacting the Office of Capitol Facilities:
If for some reason access to the BRICKS Portal is unavailable, the following email address may be contacted in the event of an urgent situation. srvcrqst@dfa.state.ms.us
In case of an emergency:
Dial 9-3630 for immediate assistance
